Although you are not required to register to access our website (https://steadfastcounselling.com), you are asked to provide us with personal information when using our contact form or our online booking system (https://steadfastcounselling.janeapp.com/).
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback and the like. We may also ask you to provide additional information such as your email address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.
HOW DOES THE COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our site may be used, if you ask us to, to reply to you and/or to send you promotional materials.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by email request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors’ information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Company, in common with many web site operators, may use standard technology called “cookies” on its site. Cookies are small data files that are downloaded onto your computer when you visit a particular web site. You can disable cookies by turning them off in your browser; however, some areas of the site may not function properly if you do so.
SOCIAL ANALYTICS FOR SHARING
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our site.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to our site that requires registration. Generally, you are not required to provide personal information as a condition of using our site, except as may be necessary to provide you with a product or service that you have requested.
PROTECTION OF INFORMATION
Our Commitment to Security
We are committed to safeguarding and helping to prevent unauthorized access, maintaining data security, and correctly using the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information
Personal information you share with us through our website is stored on third-party secure database servers at data centers that are equally committed to upholding Privacy Standards as required by law.
If you have any questions about this policy you may contact us at:
#424 – 604 Columbia Street
New Westminster, BC, V3M 1A5