Rates & Hours

At Steadfast Counselling, we are committed to providing high-quality, compassionate care. Our fees reflect the training, experience, and ongoing professional development of each counsellor on our team.

Booking  |  Hours  |  Rates  |  Payment  |  Cancellation  |  Confidentiality

Booking  |  Hours  |  Rates  |  Payment  |  Cancellation  |  Confidentiality

Booking an Appointment

We offer a few simple ways to get started—choose what works best for you:

Book Online

View real-time availability and book directly through our online system.

Call or Email Our Office

If you’d prefer to speak with someone or have questions, we’re happy to help.

604-629-7108

info@steadfastcounselling.com

Find a Counsellor

Browse our team and choose the counsellor who feels like the best fit for you.

Not Sure Who to Choose?

We’re happy to help match you with the right counsellor.

604-629-7108

Or use our Contact Form

Counselling Hours

We offer flexible counselling hours, with in-person and online appointments available 7 days a week.

You can book online at any time, or contact our office if you’d prefer assistance.

Finding the Right Counsellor

We offer a range of counsellors with different levels of experience and areas of focus. All of our clinicians are trained professionals who receive ongoing supervision and support.

If you’re new to counselling or looking for general support, our Associate and Junior Associate counsellors are a great place to start.

If you’re looking for more experience or have worked with a counsellor before, a Senior Associate may be a good fit.

If you’re seeking more complex or specialized support, you may wish to work with our Clinical Director.

If you’re unsure, we are always happy to help match you with the right counsellor.

Counselling Rates

Counselling Rates

Looking to Start Soon?

If you’re hoping to begin counselling quickly, we recommend booking with one of our Associate or Junior Associate counsellors, who often have more immediate availability.

Payment

Payment is due at the time of your session. We accept  cash, debit (New West office only), Interac eTransfer, Visa, MasterCard, American Express, or Discover. After payment is received, a receipt will be issued by email.

Insurance Coverage

Cancellation Policy

We require at least 48 hours notice for cancellations or changes to your appointment. Missed sessions or late cancellations may be subject to the full session fee.

Confidentiality

All of the information that we share together is strictly confidential unless one of the following should occur:

  1.  The courts subpoena my files.
  2.  I am subpoenaed as a witness in court.
  3.  I suspect a case of child abuse that has not been previously reported. In this case I am required by law to report to the Ministry for Children and Families.
  4.  If you threaten to harm yourself or another. In this case I am also required to report this to the proper authorities.