Counsellors with the Association of Cooperative Counselling Therapists of Canada (ACCT) can have their sessions covered by SunLife, Pacific Blue Cross, Green Shield, Equitable Life of Canada, or ClaimSecure. ManuLife will cover sessions on a case by case basis. Counsellors’ specific designations can be found next to their names on our Rates & Hours page, so you can ask about coverage with a specific counsellor.
To confirm your insurance company will cover sessions with our counsellors, we strongly encourage our clients to call their insurance company to confirm what they are covered for. Plans that do cover our services typically include counselling, psychotherapy, or the services of clinical counsellors.
In the event that your claims have been rejected, the following letter template may be used to encourage your insurance company to accept your claim. You may also request a letter written by your counsellor.